Detailed Information on This Technical Support Job Position in Calgary
IT Specialist (Desktop & Server) (Ref OMI-1202-246TSS-AB) (Calgary, Alberta)
CLick here for more details and to apply to this jobOur client is the largest integrated design and construction firm in Western Canada and is recognized as one of the best 50 managed companies in Canada. They combine the expertise of 200 architects, interior designers, engineers, building assessment experts, real estate development strategists, cost estimators, project managers, construction personnel and corporate support professionals. They provide integrated solutions for clients in the Retail, Institutional, Renewals, Commercial, Industrial, Residential and Oil and Gas sectors from offices in Vancouver, Victoria and Calgary.
POSITION OVERVIEW:
The IT Specialist (Desktop & Server) is responsible for supporting 200+ sized Architectural, Engineering and Construction firm with multiple locations. You will provide day to today support to internal clients and handle hardware and software requirements. You will be a well-rounded resourceful individual who has worked in a fast paced environment and able to work independently with minimal supervision or as part of a small team. You remain calm in stressful situations, and use your excellent troubleshooting skills to solve issues for a diverse client group at all levels. You have excellent attention to details and provide excellent customer service with your strong interpersonal and communication skills.
RESPONSIBILITY:
Provide day-to-day support to internal clients
Assist with installation, testing, monitoring and maintenance of corporate-wide information technology systems
Install, test and troubleshoot computer hardware and software
Provide end user training
Provide end user desktop support to employees
Setup desktops, notebooks, Blackberries, PDAs, phones and other technology equipment
Respond to telephone calls, emails, and requests for technical support from the staff
Identifies, researches, and resolves technical problems
Support company telephone system, Audio/Visual equipment, MFPs and other technology equipment
Maintain hardware and software inventory
REQUIREMENTS:
Minimum of 10 years related work experience, preferably in a desktop support environment with server administration duties.
Have a thorough knowledge of Microsoft Windows XP/Vista operating systems and standard desktop applications
Graduate of technical school with University degree, IT diploma or certificate
MCP, MCSA, MCDBA, MCSE an asset
Experience with the following required:
Microsoft Windows XP/Vista/MS 7
Microsoft Office 2003/2007
Active Directory
Blackberry Enterprise Server
Symantec Anti-virus
TCP/IP, DNS, WINS
VPN
For more information, please visit our website at www.arm-inc.ca/opportunities.php
Location: Calgary, Alberta Compensation: To be discussed.
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