Detailed Information on This Technical Support Job Position in Ottawa

Print Advisor ( Full Time, Grand and Toy) (Ottawa, ON)

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Grand and Toy

Position: Print Advisor
Location: Ottawa, ON ( Albert Street )

Summary

The Print Advisor is required to perform all functions within a print site.
This will include customer service, administrative functions, production, ordering stock, training and developing staff, driving business, shipping, delivery and site maintenance.

Responsibilities
• Provide exceptional service, through the ability to understand the clients business and print needs and prescribe the appropriate applications to meet their needs.
• Train and develop other associates on copy centre operation.
• Build copy centre sales through effective execution of G&T promotions, prioritizing jobs, networking and acquisition of new copy centre customers.
• Out bound selling and promotion of the copy centre services
• Operate all equipment including photocopiers, printers, fax machines, bindery equipment, digital equipment and any other on-site equipment while maintaining a high level of quality output and service.
• Receive customer orders and prepare estimates.
• Pick up and deliver customer orders.
• Process and produce print requests from hard copy or digital (electronic) input.
• Ensure equipment maintenance when and where required.
• Order necessary materials, supplies and inventory and prepare purchase orders.
• Receive inventory and restock shelves within copy centre facility.
• Operate the Point of Sale terminal (POS) and handle all transactions (on account, credit card or cash/if applicable).
• Perform month end closing activities.
• Participate in periodical inventory related activities.
• Perform site opening and closing functions as required.
• Install and display corporate promotional materials, collaterals, signs, etc.


Qualifications
• Minimum 1 year experience in a retail or customer service environment.
• Demonstrated positive attitude and able to function in a fast moving, deadline driven environment.
• Good knowledge in the use of computers and PC based software such as: Windows, Word, Photoshop Adobe, PowerPoint, Microsoft Office, Access, Excel and other production related software as required.
• Mac knowledge an asset.
• Excellent organizational skills.
• Strong communication skills (written and oral).
• Bilingualism is an asset (French)
• Willingness to travel to another print site.
• Ability to work flexible hours.
• Ability to lift and move stock and boxes.
• Excellent skills in communication and customer relations are essential.
• Previous copy industry knowledge/experience an asset.
• Secondary school completion.


Location: Ottawa, ON Compensation: TBD Principals only. Recruiters, please don't contact this job poster. Please, no phone calls about this job! Please do not contact job poster about other services, products or commercial interests.