Detailed Information on This Technical Support Job Position in Vancouver
IT System Admin (Ref OMI-1202-247ITSA-BC) (Vancouver, BC)
CLick here for more details and to apply to this jobOur client is the largest integrated design and construction firm in Western Canada and is recognized as one of the best 50 managed companies in Canada. They combine the expertise of 200 architects, interior designers, engineers, building assessment experts, real estate development strategists, cost estimators, project managers, construction personnel and corporate support professionals. They provide integrated solutions for clients in the Retail, Institutional, Renewals, Commercial, Industrial, Residential and Oil and Gas sectors from offices in Vancouver, Victoria and Calgary.
POSITION OVERVIEW:
Handles hardware and software requirements to support a 200+ sized Architectural, Engineering, and Construction firm with multiple locations.
The successful candidate must:
be calm in high pressure situations
be resourceful, accurate and detail oriented
have outstanding trouble shooting skills
possess strong interpersonal skills and have the ability to communicate technical information to non-technical personnel
be available to work on call, unusual hours or extended shifts when necessary
be able to take responsibility and complete work with minimal supervision
RESPONSIBILITY:
Assists with installation, testing, monitoring and maintenance of corporate-wide information technology systems
Helps business operations utilize information systems to improve efficiency
Provides Day-to-day support to the IT Manager on the Windows 2008 Active Directory Server Environment. Experience with the following required:
- Microsoft Exchange 2007
- Microsoft Active Directory
- Blackberry Enterprise Server
- IIS Server
- ISA Server
- SQL Server
- Symantec End-Point
- Symantec BackupExec
- Windows XP Professional/Windows 7
- VPN
- TCP/IP, DNS, WINS, DHCP
Assists with end user desktop support to office employees on a variety of issues; including setting up computer stations, solving printer problems, etc.
Responds to telephone calls, emails, and personnel requests for technical support from the staff
Identifies, researches, and resolves technical problems with backend and front-end platforms
Supports company telephone system, A/V, copier and other peripheral technology requirements
Software Support/Programming
Experience in the following areas would be an asset:
- Designs, builds, implements and maintains a company intranet
- Troubleshoots software applications
- Designs, builds, implements and maintains customized reports using Crystal Report Writer/MS Access
- Designs, builds, implements and maintains various MS Access databases for projects, HR data, etc.
REQUIREMENTS:
Minimum of 7 years related work experience
Crystal Report writing would be an asset
Intranet development experience would equally be an asset
Excellent written and spoken English communication skills are a must
Graduate of technical school with University degree, IT diploma or certificate
MCP, MCSA, MCDBA, MCSE an asset
For more information, please visit our website at www.arm-inc.ca/opportunities.php
Location: Vancouver, BC Compensation: To be discussed.
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